"When conducting business or going to a restaurant, one thing that keeps me going back is GOOD customer service. I have definitely experienced that with Pennington and Trim Alarm Services. Their service department has always had a good attitude and has always offered great help with any questions or issues I've had. Thank you for your service and keep up the good work."
"Pennington and Trim has always filled every need we have - from initial installation to great monitoring service and prompt service calls when needed. A great company to be affiliated with! "
"I have known Ed Trim for over 30 years. When my husband and I decided to build a house we knew who to call for the alarm system! Ed and his crew came and wired everything during the building stage and did a fantastic job. When the house was finished, they came back and installed the panels and educated us on how to set them and the different things it would do, like calling the fire department and the police department. We wanted to be sure our family felt safe most of all, BUT, as an added bonus, as our children grew and became teenagers, it was also a wonderful tool to be sure no one was sneaking out after we went to sleep! Pennington & Trim has been taking care of us since 1992. We have never considered using anyone else! Thanks Ed!"
"My wife and I have been Pennington & Trim customers since 1998. Each contact with Pennington and Trim leaves me feeling like the most important customer they have. It is a family owned business that treats me as family."
Malcolm Houston, Agent
State Farm Insurance Companies
"As a single mom you watch every dime. What a small price to pay for peace of mind!
Pennington and Trim have made keeping my family safe that much easier!!!! I don't just recommend them, I highly commend them on the great work that they do!!!"
"For me, it is not just about the technology of security, but it is who I trust. For 18 years we've used Pennington & Trim Alarm Services at Belhaven University and I trust Ed Trim to always get the security right, and to always treat us right."
Dr. Roger Parrott
President, Belhaven University
"My family has been a customer of P & T for over 20 years and we wouldn’t consider using any other company to secure our property and family. We have a great peace of mind knowing that we can leave our home and know that we are being protected with 24/7 monitoring. Thank you for adding to our quality of life and giving us peace to be able to sleep in comfort with our alarm set."
Ron Barnes, APR
Vice President of Marketing, Member Services and Public Relations
Coast Electric Power Association
"I have been doing business with Pennington & Trim for over 20 years. I have their equipment in both my home and in my business. Their people have always been knowledgeable, professional, and prompt. Their equipment has always been state of the art and reliable.
Over the years they have made equipment change recommendations and maintenance recommendations that we have always followed. I would have to say that they have always been “spot on” with those recommendations."
R. Michael Watson, DVM
(commercial & residential customer)
"I can't say enough about the commitment to excellence demonstrated by the owners, office staff and technicians at Pennington and Trim Alarm Services. From the initial phone call to apply for security services to the very last installation visit from the technicians, I have nothing but praise for them. I've had several opportunities to go on mission trips with Ed and Dana Trim and I've seen the same level of excellence, generosity and commitment on the mission field as I've seen them demonstrate in their business. It doesn't take being around them long to see why their business is such a success, they are the biggest givers I've ever known personally. Ed always says I don't work for a living, I work for the purpose of giving and he gives all over the world. I know I've said more about the Trim's than about their company, but you can’t separate the two; the Christian values they live their lives by are the same ones they operate their business by. I am as proud to call Pennington and Trim Alarm Services my alarm company as I am to call Ed and Dana and their family my friends!"
Word of Life Church
"My family & I feel safe with the Pennington & Trim alarm system knowing that our home is in good hands at all times. I would recommend anyone to use Pennington & Trim Alarm Services. They have great customer service and take pride in what they do and what they stand for."
Pastor Joel Sims
Word of Life Church
"Revell Ace Hardware has used Pennington & Trim Alarm Services for well over 20 years now. Ed Trim and his staff have always been there for us to meet the growing needs of our business. Ed and his staff are very accessible and it's great to be able to talk to local folks whenever we have issues at one of our properties and get quick and reliable service.
As a business owner, I sleep soundly at night knowing that our commercial properties and our personal residences are protected by the professionals at Pennington & Trim.
When Ed says, "Let us in.... We'll keep 'em out!” he means it and their history of protecting Revell proves it."
President, Revell Ace Hardware
"We have been a customer for over 5 years now and every time we call we get to talk to a person here in Jackson and not another state or country. Their product and service department is second to none. I will keep Pennington and Trim as long as I have an alarm. Thank you Pennington and Trim for keeping them out!"